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Locations
New York, NY, USA
industry
Data and Analytics · DeepTech · Information Technology · Internet Services · Software
Size
11-50 employees
Stage
Seed
founded in
2022
Anecdote is an AI-powered customer feedback analysis platform designed for B2C teams, enabling them to collect, analyze, and prioritize feedback from over 125 sources. The platform automates feedback analysis, providing actionable insights through AI tagging and prioritization, which helps companies improve customer satisfaction and make informed product decisions. Anecdote differentiates itself with its advanced AI capabilities, allowing for real-time feedback monitoring and competitor benchmarking, making it a valuable tool for customer experience teams across various industries including banking, e-commerce, and tech. With clients like Grubhub and Ruggable, Anecdote has demonstrated significant traction in enhancing customer experience and driving product improvements.
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