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Customer Success Officer

Aumet

Aumet

Customer Service, Sales & Business Development
Cairo, Cairo Governorate, Egypt
Posted on Monday, December 18, 2023

About Us:

Aumet is a leading provider in the healthcare industry, specializing in digital solutions that streamline processes between medical distributors and pharmacies. We are seeking a dedicated Sales Representative to join our team and drive the adoption of our innovative healthcare applications among pharmacies.

Responsibilities:


  • Serve as the primary point of contact for pharmacy clients in Egypt, understanding their needs and goals.
  • Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.
  • Provide ongoing support, training, and guidance to maximize the value of our applications.
  • Proactively identify opportunities for clients to optimize their use of our solutions.
  • Conduct regular check-ins and gather feedback to address any concerns or challenges.
  • Advocate for client needs and collaborate with internal teams to meet their requirements.
  • Monitor client usage and success metrics.

Requirements:

  • Proven experience in healthcare sectors customer support is a plus.
  • Strong communication and relationship-building skills.
  • Ability to understand and convey technical concepts effectively.
  • Excellent problem-solving and analytical abilities.
  • Bachelor's degree in a relevant field.




Join Our Team:

If you have a passion for account management and a desire to contribute to healthcare innovation, we encourage you to apply and be part of our dedicated team. Together, we'll drive success and growth in the digital healthcare space.