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Key Account Manager (KAM)

eVoost AI

eVoost AI

Sales & Business Development
Madrid, Spain
Posted on Apr 6, 2026
The MissionManage and execute assigned accounts, ensuring proper activation, launch and performance tracking of developments, acting as the client's day-to-day contact.- Be the operational owner of the account and its active developments- Ensure onboarding, launch and performance tracking (KPI2) for each project- Guarantee correct execution aligned with company standards- Progressively grow towards greater autonomy in account managementThis is an execution and learning role with increasing responsibility, mentored by the Strategic Key Account Manager. What You'll Do- Account management — Act as the client's main day-to-day contact. Build operational trust. Understand active developments and commercial objectives. Manage expectations on deliverables, timelines and service.- Project onboarding — Coordinate activation of new developments: information gathering, client alignment. Coordinate with internal teams for initial setup. Ensure launch readiness.- Development launch — Coordinate project launches, align internal teams and validate timings. Ensure go-live on time and in shape. Follow the defined phasing plan.- Performance tracking — Monitor leads, visits and reservations. Prepare and participate in client follow-ups. Detect incidents or deviations. Escalate when necessary.- Internal coordination — Ensure all internal teams have the information they need. Track tasks and deliverables.- Reporting — Use existing dashboards and reports. Prepare information for client meetings. Report account status, incidents and risks to the Country Manager.