What is FlapKap?
We are the financial growth partner for the digitally-native businesses in the Middle East and Africa. We support online businesses to overcome their cash constraints by financing their working capital and we ensure their growth without losing equity. We also give them insights on their media spend to maximize their revenues and profits.
For more info check our website https://www.flapkap.com/
Why FlapKap?
FlapKap is fast, smart, collaborative and first a kind startup that aims to disrupt the financial industry in MEA. FlapKap is backed by QED, A15, Outliers, and Nclude with a total financing of $3.6m USD. FlapKap is a safe environment with a welcoming atmosphere to creativity and innovation FlapKap is dynamic and progressive. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
What is this role?
As an office manager you'll be responsible for overseeing daily office operations, managing administrative tasks, and supporting team efficiency. Duties include coordinating schedules, maintaining office supplies, handling correspondence, organizing meetings, and ensuring smooth workflow across departments. Strong communication, multitasking, and problem-solving skills are essential.
Description:
Key Responsibilities:
- Client Coordination
- Collect cheques from clients via courier services (Aramex, Careem) or through personal visits
Financial Operations:
- Deposit cheques at ATMs, through cheque scanners, or using Capricon systems
- Maintain accurate records of all cheques, including cheque numbers, deposit dates, and clearance status
- Manage the return of security and closed contract repayment cheques to clients
- Issue VAT invoices, process refunds, and handle related documentation
- Handle collection efforts through calls, emails and manage the relationship with the third party service providers
Administrative and HR Support:
- Coordinate visa processing and other PRO (Public Relations Officer) activities
- Managing health insurance for all team members in UAE
- Supporting UAE recruitment efforts in scheduling interviews and screening candidates
Requirements
- 3-4 years of experience in administrative or office management roles
- Based in Dubai
- Proficiency in office software (e.g., MS Office Suite, Google Workspace)
- Excellent organizational and time-management skills
- Strong written and verbal communication abilities
- Attention to detail and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Professionalism and discretion when handling confidential information
Benefits
- Competitive Salaries
- Hybrid working environment
- Paid time off
- Healthcare coverage
- A highly collaborative team environment that will support your professional and personal growth
- A culture of learning and innovation
