What is this role?
The Business Development Associate (BDA) role sits within Direct Outbound Sales and is a core engine for FlapKap's growth. The BDA is responsible for high-volume outbound prospecting, booking qualified meetings, and conducting initial pre-screening of SME clients before handover to a Commercial Manager (CM).
This role is designed as both a performance-driven sales position and a structured development pathway. BDAs will build strong outbound sales skills, improve financial literacy, and gain hands-on exposure to SME financing, with a clear progression route into a Commercial Manager role.
Responsibilities:
- Source, identify, and qualify SME leads across the UAE market using digital tools and data platforms
- Conduct high-volume outbound outreach (calls, follow-ups, prospecting) to SMEs
- Book qualified meetings for Commercial Managers using a structured booking sheet
- Maintain and update CRM with pipeline data, status updates, and conversion metrics
- Actively participate in financial and product training
- Shadow Commercial Managers on live deals and client interactions
- Gradually take on increasing responsibility across the sales and onboarding process as capability develops
- Work closely with Commercial Managers to build the skills required to manage the full end-to-end process, from initial outreach through to disbursement
- Contribute ideas, strategies, and market insights to continually improve the sales process
Requirements
- 2+ years of experience in business development, sales, or lead generation
- Exceptional communication skills
- Strong research and digital prospecting skills (LinkedIn, Lusha, Apollo etc.)
- High resilience and work ethic - comfortable with volume outreach and rejection
- Entrepreneurial mindset and self-starter attitude
- Willingness to be proactive, learn and grow
- UAE market knowledge is a plus, but not mandatory
- Finance background and knowledge is a plus, but not mandatory
Benefits
We offer:
- Competitive Salaries
- Healthcare coverage
- A highly collaborative team environment that will support your professional and personal growth
- Progression opportunities based on performance
- A culture of learning and innovation
