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CRM Manager

Grubtech

Cairo Governorate, Egypt

Posted on Aug 26, 2025

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About Grubtech:

Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and

virtual brands. Our platform powers the full end-to-end restaurant tech stack: from demand generation and aggregator

integrations to kitchen operations and last-mile delivery. With a mission to delight our customers, empower our teams, and

deliver growth for our partners, we are scaling fast across global markets.

Our Mission & Vision

•
Mission: Our mission is to delight our F&B partners with transformative technology, their customers with

the best service, our employees with a passion project worth working for and our investors with growth and

profitability

•
Vision: To be the most comprehensive and hyper-connected F&B platform

Role overview:

We are seeking a CRM Manager with deep HubSpot expertise to own, optimize, and scale our CRM ecosystem. This role is

pivotal in enabling our commercial teams (Sales, Customer Success, Operations, Finance) to operate with precision, clarity,

and efficiency. You will report directly to the Head of Revenue Operations and be the go-to authority for HubSpot strategy,

administration, and innovation within the company.

Skill Set and Responsibilities:

HubSpot Ownership: Serve as the in-house HubSpot expert, managing system configuration, workflows, automation,reporting, and integrations.
Data Integrity & Governance: Ensure data quality, accuracy, and consistency across leads, accounts, contacts, deals,and pipelines.
Process Optimization: Design and roll out CRM processes that improve sales productivity, pipeline visibility, and customer engagement.
Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Success, and Finance to align CRM workflows with business needs.
Reporting & Analytics: Build and maintain dashboards (HubSpot, Power BI, Tableau) that deliver actionable insights for leadership and teams.
Training & Enablement: Develop training materials and run enablement sessions to upskill teams on HubSpot best practices.
Integration Management: Oversee API-based and native integrations between HubSpot and other systems (ERP, billing, support, etc.).
Continuous Improvement: Stay ahead of HubSpot updates, SaaS CRM trends, and emerging RevOps best practices to keep Grubtech at the forefront.

Qualifications & Experience

Must-have: HubSpot Certified with 5+ years of CRM management experience (at least 3 years in a SaaS B2B environment).
Proven track record of designing and implementing HubSpot processes, automation, dashboards, workflows and integrations.
Strong business acumen with exposure to sales forecasting, pipeline management, and revenue reporting.
Advanced Excel skills; experience with BI tools (Power BI, Tableau, metabase) preferred.
Strong project management and stakeholder communication skills; able to translate technical concepts into business language.
Bachelor’s degree in Computer Science, Information Systems, or related field.

Why Join Us?

Be the architect of Grubtech’s HubSpot ecosystem, shaping how we scale revenue operations globally.
Work in a fast-growing SaaS company serving one of the most exciting industries - food & beverage technology.
Collaborate with high-performing teams in a culture that values innovation, impact, and continuous learning.

Apply now

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