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Telesales Agent - Education Sector

iSchool

iSchool

Sales & Business Development
Egypt
Posted on Feb 3, 2025
We are seeking a Telesales Agent to join our team at iSchool. In this role, you will communicate with parents via calls and chat to promote and sell our online coding programs for K-12 students. Your main responsibility will be to guide parents through the enrollment process, answer their inquiries, and ensure a smooth registration experience.

Key Responsibilities:

  • Make Outbound & Receive Inbound Calls: Engage with parents who have shown interest in our programs
  • Handle Chat Inquiries: Assist parents via online chat, providing details and resolving concerns
  • Follow Up on Leads: Reconnect with interested parents to encourage enrollment
  • Explain Course Benefits: Clearly communicate the advantages of coding education for children
  • Achieve Sales Targets: Work towards meeting and exceeding monthly enrollment goals
  • CRM Management: Log all conversations, follow-ups, and enrollments into the system
  • Customer Service & Support: Build strong relationships with parents and provide excellent service


Requirements

  • Experience: 1-3 years in telesales, customer service, or education sales
  • Excellent Communication: Strong verbal and written skills in Arabic and English
  • Sales & Communication Skills: Strong persuasion and active listening abilities
  • Tech-Savvy: Comfortable using CRM and chat tools
  • Goal-Oriented: Ability to work under pressure and achieve targets
  • Flexible Availability: Willing to work evenings and weekends to match parents' schedules

Preferred Qualifications:

  • Experience in B2C telesales or EdTech sales
  • Familiarity with STEM education or coding programs is a plus


Benefits

  • Base salary + attractive commission structure
  • Career growth opportunities in a leading EdTech company
  • Training & professional development