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Moderation

iSchool

iSchool

cairo, il, usa
Posted on May 8, 2025
iSchool is looking for a dedicated Moderation Specialist to join our Sales team and help maintain a safe and engaging online learning environment for our students. As a Moderation Specialist, you will be responsible for monitoring our online platforms to ensure that all interactions adhere to community guidelines and promote a positive experience for our users. Your role will be crucial in fostering a safe virtual space where students can explore and learn about coding, AI, and technology without disruptions.

Responsibilities

  • Monitor community interactions across various platforms, including forums, social media, and online classrooms
  • Address and escalate any inappropriate content or behavior in a timely manner
  • Promote positive engagement by encouraging constructive conversations among users
  • Prepare and maintain reports on community feedback and moderation actions
  • Collaborate with the content and support teams to develop strategies for fostering an inclusive community
  • Stay informed of trends and issues affecting our student community


Requirements

  • Experience in moderation or community management, preferably in an educational or tech-focused environment
  • Strong understanding of online community dynamics and best practices
  • Excellent communication skills, both written and verbal
  • Ability to remain impartial and fair while resolving conflicts and addressing user concerns
  • Detail-oriented with strong organizational skills
  • Familiarity with moderation tools and social media platforms
  • A passion for education, technology, and creating a positive online experience for students


Benefits

  • Salary depending on experience
  • Incentives and Bonuses
  • Medical Insurance
  • Learning & Development Opportunities