iSchool, an innovative online platform specializing in coding and artificial intelligence courses for students aged 6 to 18, is looking for a dedicated Telesales Team Leader to join our dynamic sales team. In this pivotal role, you will lead and motivate a team of telesales representatives to exceed sales goals and drive growth for our educational programs.
Your leadership will be instrumental in promoting our cutting-edge curriculum and inspiring your team to provide exceptional customer service. At iSchool, we are passionate about empowering the next generation with vital technological skills, and we need an enthusiastic leader who shares this vision.
Responsibilities
- Guide and mentor a team of telesales agents to achieve high performance and sales targets
- Develop and implement effective sales strategies tailored to our target market
- Monitor daily operations, team performance, and individual outcomes, providing constructive feedback and support
- Conduct training sessions to equip the team with product knowledge, sales techniques, and customer service skills
- Maintain an open line of communication with senior management, providing insights on team performance and market trends
- Analyze sales results and create reports to track progress against goals
- Foster a positive team environment that encourages collaboration and continuous improvement
Requirements
- Proven experience in a team leadership role, preferably in telesales or a related field
- Strong understanding of sales principles and customer relationship management
- Excellent communication and interpersonal skills to effectively lead and motivate a team
- Ability to analyze data, identify trends, and derive actionable insights
- Experience with CRM software and sales tracking tools
- Self-motivated with a positive attitude and a passion for sales and education
- Familiarity with the EdTech industry is a plus
- Bachelor's degree in business, marketing, or a related field is preferred
Benefits
Competitive Salary.
High Commission Structure.
Medical Insurance.
