Position Overview
We are seeking a highly motivated and experienced Store Manager to join our team at AlShiaka Co. As a Store Manager, you will be responsible for managing the day-to-day operations of our store and ensuring that our customers have a positive shopping experience. The ideal candidate will have excellent leadership skills, a strong understanding of retail management, and a passion for delivering exceptional customer service.
Key Responsibilities
- Oversee the daily operations of the store, including sales, inventory, and customer service.
- Create and implement strategies to increase sales and profitability.
- Hire, train, and manage a team of sales associates to ensure they provide excellent customer service.
- Monitor and analyze sales and customer data to identify trends and make necessary adjustments to drive sales.
- Maintain proper inventory levels and ensure the store is well-stocked at all times.
- Develop and maintain relationships with customers to ensure customer satisfaction and loyalty.
- Handle and resolve customer complaints and inquiries in a timely and professional manner.
- Ensure the store is clean, organized, and visually appealing at all times.
- Adhere to company policies and procedures, including safety and security protocols.
- Collaborate with other departments, such as marketing and purchasing, to ensure the store's success.
Qualifications
- Bachelor's degree in Business Administration or related field.
- Minimum of 3 years of experience in retail management.
- Excellent leadership and communication skills.
- Strong understanding of retail operations, including sales, inventory, and customer service.
- Ability to analyze data and make informed decisions.
- Proficient in Microsoft Office and Point of Sale (POS) systems.
- Strong organizational and time-management skills.
- Customer-focused with a passion for delivering exceptional service.
- Ability to work flexible hours, including weekends and holidays.
- Bilingual proficiency is a plus.
At AlShiaka Co, we value diversity and are committed to creating an inclusive and welcoming environment for all employees. We offer competitive salaries, benefits, and opportunities for growth and development.
If you have a passion for retail and a track record of success in store management, we encourage you to apply for this exciting opportunity. Please submit your application and resume for consideration.
AlShiaka Co is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.