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Front Office Receptionist

Qureos

Qureos

Administration, Software Engineering
Jeddah Saudi Arabia
Posted on Sep 22, 2024
Apply now
Role Summary

  • Greet all visitors courteously, ensure security clearance is checked.
  • Give out identification badges and information on site safety and emergency procedures.
  • Enter visitor’s details using electronic booking system.
  • Provide prompt, efficient, and polite response to both visitor’s and internal customers either face to face, via telephone or email communication.
  • Notify hosts of visitor’s arrival and where guests are not collected make follow up calls.
  • Co-ordinate all meeting room bookings using the resource database.
  • Ensure hospitality requests are forwarded to the FM team within the set guidelines.
  • Actively assist in the compliance of the Reception SLA’s.
  • Co-ordinate all AV equipment bookings on site using electronic booking system.
  • Ensure that Reception image is kept up to standard and in line with the CSC Standards document.
  • Organise photo id badges users and send to vetting office.
  • Communicate any FM issues to the building users via email.
  • Carry out any adhoc duties as directed by the site FM.
  • Assist with admin and FM duties as directed by the site FM.
  • Ensure that all calls are answered in accordance with the associated call handling procedure for the CSC account.

Experience Required

  • Experience of similar reception environment, commitment to team culture and approach to service delivery, and be able to deal with staff at all levels; flexible and willing approach to work
  • Good IT skills including Word, Excel, Power Point and Office Outlook
  • Able to organise and prioritise own workload to ensure high level image is maintained in reception
  • Smart presentable image and excellent communication skills
  • Position is Full Time
Apply now
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