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To lead and supervise a team of Aircraft Technicians / Aircraft Mechanics in performing operational functions ensuring delivery of a safe and exceptionally reliable travel experience that supports our brand and business.
To deliver the highest levels of safety, compliance and service delivery by stringent oversight and management of third party suppliers.
Key Responsibilities
Operational Accountabilities
Working on a shift basis, supervise and certify routine and non-routine maintenance for Cathay Group aircraft in accordance with the HKAR-145 and company requirements
Working on a shift basis, supervise and certify routine and non-routine maintenance for third party customer aircraft (if applicable) in accordance with the appropriate national authority and customer requirements
Perform local or overseas operational relief duties or the duties of an Aircraft Technician / Aircraft Mechanic as required and in accordance with the relevant Job Description
Oversee and monitor third party supplier performance (technical, ramp services, de-icing, refueling etc), follow up and rectify any operational issues in a timely manner
Execute the contingency plans and support ad hoc operational requirements such as diversions, charters, ad hoc aircraft type changes, major disruption recovery, etc.
Ensure the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
Coordinate and support Cathay Quality Assurance, Hong Kong Civil Aviation Department, third party audits, follow up audit findings and implement mitigations to prevent re-occurrence
Perform station administration and ensure station documentations / passes are up-to-date and valid
Ensure the team is compliance with local Occupational Health & Safety standards and regulations / guidelines
Any other reasonable task as requested including non-operational duties and projects
Business Process Improvement
Manage staff rosters and leave plans to optimise manpower utilisation and meet operational requirements
Embrace a continuous improvement culture through quality innovation, teamwork, and lean processes to drive operational efficiency, productivity and commercial improvement
People Development and Performance Management
Lead, support and encourage own team to achieve success
Build a strong and motivated team, ensuring the right people are in place to foster positive team spirit and facilitate teamwork
Demonstrate leadership and lead by example in accordance with Cathay’s core values
Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans
Ensure that the necessary technical and management training is provided to enable employees to perform their allocated functions including providing local refresher training as required
Maintain active and ongoing dialogue in relation to employee goals and individual performance
Actively engage with employees to enhance communication and their understanding of department goals
Enhance the employee experience in line with the role level and the internal brand promise
E&A
Emergency and Accident and Crisis Response responsibilities as required
