Hiring a full-time assistant to support the daily operations of our brand. This role is
ideal for someone who’s organized, responsible, and ready to take on various tasks that keep the business running smoothly—from customer service to backend coordination.
Core Responsibilities
- Serve as the main point of contact for customers: taking orders, processing
payments, responding to messages, and addressing concerns professionally
- Manage and update our Shopify store, keeping orders accurate and up to date
- Record all incoming orders and coordinate them with the workshop for production
- Communicate directly with tailors: manage schedules, track timelines, and ensure
smooth workflow
- Schedule the employer’s calendar: meetings, appointments, and studio-related tasks
- Seek out industry connections and opportunities for pop-ups, exhibitions, and events
- Coordinate delivery logistics: ensure the delivery person is aligned with customers and
delivery timelines
- Oversee the flow of studio operations, helping ensure everything is on track and
delivered without delay
- Assist with sourcing materials or handling day-to-day errands as needed
Required Skills & Qualities
- Strong communication and organizational skills
- Confident with basic tech: Google Sheets, Shopify (training can be provided)
- Comfortable with customer interaction and follow-up
- Reliable, proactive, and detail-oriented
- Ability to manage time well and juggle multiple responsibilities
Preferred
- Female candidates are preferred for practical reasons within the team and work environment
- Prior experience in fashion, retail, or abaya/modest wear is a bonus
- Arabic-speaking is a plus
