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HR Executive (BPO & Customer Service Industry)

Qureos

Qureos

People & HR, Customer Service
Navi Mumbai, Maharashtra, India
Posted on May 22, 2025
🌟 HR Executive | BPO & Customer Service Industry

📍 Location: Dubai, UAE

📅 Experience: 2–4 Years (BPO/Customer Service HR Experience)

🕒 Job Type: Full-Time

🚀 Availability: Immediate Joiners Preferred

💼 About The Role

Are you an HR professional with a passion for people and a knack for efficiency? We’re looking for a dynamic and detail-driven HR Executive to join our team in Dubai. In this role, you’ll play a key part in driving HR operations, recruitment, and employee engagement within a fast-paced BPO and customer service environment.

🔑 Key Responsibilities

  • Lead end-to-end recruitment for BPO/customer service roles
  • Oversee onboarding, documentation & maintain accurate HR records
  • Support employee relations, performance reviews, and conflict resolution
  • Assist with training programs and learning initiatives
  • Ensure HR processes align with UAE labor laws and internal policies
  • Collaborate on workforce planning and departmental coordination

👤 What We’re Looking For

  • Bachelor’s degree in HR, Business Administration, or a related field
  • 2–4 years of HR experience in the BPO/customer service sector
  • In-depth knowledge of UAE labor laws and HR best practices
  • Strong interpersonal, communication & problem-solving skills
  • Proficient in MS Office & HRIS systems
  • Thrives in fast-paced, high-volume environments

🎁 What We Offer

  • Competitive salary + attractive benefits
  • A professional and collaborative work environment
  • Career development & growth opportunities
  • Exposure to leading BPO and customer service operations
  • A supportive and forward-thinking HR team