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Job Opportunity: Customer Service Executive (Remote)
📍 Location: Remote (India-based candidates preferred)
💰 Salary: ₹20,000 – ₹25,000/month
🕒 Job Type: Full-time
🔄 Shifts: 12-hour rotational (Day & Night)
🎓 Training: 15 days (Paid)
Freshers can also apply!
💼 Job Overview
We’re hiring a
Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfortable working remotely in a structured environment — we’d love to hear from you!
🎯 Key Responsibilities
- Handle customer queries via chat and phone (inbound & outbound)
- Assist players with account, deposit, withdrawal, and gameplay-related issues
- Adhere to SOPs and company protocols
- Maintain accurate records and update internal systems
- Use Excel for data tracking and basic reporting
- Deliver timely, professional, and empathetic customer service
✅ Requirements
- Previous customer support experience (gaming experience is a bonus)
- Fluent in English and Hindi (regional languages are a plus)
- Comfortable using Excel (basic formulas and data entry)
- Willingness to work 12-hour rotational shifts, including nights and weekends
- Strong self-discipline and time management
- Own laptop and desktop
📌 Additional Details
- 100% Remote Role
- Immediate joiners preferred
