Job Summary
The Sales Support Executive plays a key role in assisting the Sales and Marketing teams by tracking, investigating, and reporting sales data. This role ensures that management has accurate and timely information to make informed decisions, while supporting smooth coordination between internal teams and clients.
Key Responsibilities
- Track, analyze, and report sales performance data on a daily, weekly, and monthly basis.
- Maintain and update customer records, sales reports, and CRM data accurately.
- Identify sales trends and discrepancies, investigate issues, and provide actionable insights to management.
- Prepare presentations, reports, and summaries for sales meetings and management reviews.
- Respond to customer inquiries, follow up on pending orders, and provide after-sales support when required.
- Assist in preparing sales forecasts and monitoring sales targets.
- Contribute to process improvements that enhance sales efficiency and reporting accuracy.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1–3 years of experience in sales coordination, back-office, or administrative support.
- Strong analytical and reporting skills with proficiency in MS Excel and CRM tools.
- Excellent communication and organizational skills.
- Ability to work under pressure and meet deadlines.
- Detail-oriented, proactive, and a strong team player.
