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Administration, Customer Service
USD 25-35 / hour
Job Overview
The Institute of Knowledge (IOK) is seeking a highly organised and proactive individual to join our team as an Administrative Support professional. This is a full-time position based in Tallahassee, Florida, United States. As a key member of our team, you will provide essential support to our educational programmes and community services. The ideal candidate will be a meticulous and reliable professional, capable of managing a variety of administrative tasks to ensure the smooth operation of our institute. You will be joining an organisation dedicated to fostering a finer future through high-quality Islamic educational programming that connects individuals with valuable resources for personal and spiritual growth.
Responsibilities
* Provide comprehensive administrative support to ensure efficient office operations.
* Manage and respond to correspondence, including emails and phone enquiries, in a timely and professional manner.
* Assist in scheduling appointments, meetings, and events, and maintain organisational calendars.
* Support the administration of our educational programmes, which may include student enrolment, record keeping, and communication with parents and students.
* Help to coordinate community events and onsite courses, ensuring all logistical needs are met.
* Maintain and update databases and filing systems, ensuring the accuracy and confidentiality of information.
* Prepare reports, presentations, and other documents as required.
* Liaise effectively with staff, students, and the wider community to build positive relationships.
Qualifications
* Proven experience in an administrative, office support, or similar role.
* Excellent organisational skills with the ability to prioritise tasks and manage time effectively.
* Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Exceptional written and verbal communication skills.
* High level of attention to detail and accuracy.
* Ability to work independently as well as collaboratively within a team environment.
* A professional and courteous demeanour with strong interpersonal skills.
* Experience working within an educational or non-profit setting is desirable but not essential.
Salary and Benefits
* This role offers a competitive hourly wage of $25 - $35 USD, commensurate with experience.
* As a full-time employee, you will be eligible for a comprehensive benefits package.