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Are you ready to join a vibrant community of tech startups that are shaping the future of innovation?
The Hub71 careers portal connects you with the leading startups that are transforming industries at the heart of Abu Dhabi's Global Tech Ecosystem. Explore a diverse range of opportunities with high-potential startups that are scaling globally from the UAE capital.
Sales & Business Development, Customer Service
Make Every Customer Interaction Count
We’re looking for a thoughtful, dependable Customer Service Representative who enjoys helping people, solving problems, and turning everyday questions into positive experiences.
This is more than answering calls or responding to emails. You’ll become a trusted point of contact for customers—listening carefully, finding practical solutions, and making sure each interaction is handled with professionalism and care.
Respond to customer inquiries by phone, email, and online channels
Understand customer concerns and provide clear, helpful solutions
Resolve routine complaints, service issues, and account questions
Process requests, updates, orders, or related customer transactions
Document customer interactions accurately in company systems
Follow up when an issue requires additional attention
Escalate complex matters to the appropriate team member
Identify recurring customer concerns and share useful feedback with the team
Maintain a professional and positive customer experience
Strong written and verbal communication skills
Friendly, patient, and professional approach
Good listening and problem-solving abilities
Comfortable working with computers and web-based systems
Strong attention to detail and organization
Ability to manage multiple customer requests efficiently
Previous customer service experience is helpful, but not required
Competitive compensation
Paid training
Professional development opportunities
Supportive team environment
Opportunities for advancement
Flexible work options where applicable