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Live Operations Specialist

rabbitmart

rabbitmart

This job is no longer accepting applications

See open jobs at rabbitmart.See open jobs similar to "Live Operations Specialist" Hub71.
Operations
Posted on Oct 3, 2024

Brief description of the role:

  • Monitor and manage live operations to ensure a great customer experience.
  • Ownership over resolving all open tickets through analyzing each case, and taking quick & corrective actions where necessary.
  • Coordinating with multiple stakeholders & communicating with internal teams to ensure ticket closure & customer satisfaction.
  • Support day-to-day coordination of operational activities to meet business objectives.
  • Accountable for meeting individual (KPIs) and team goals.
  • Utilize creative problem solving to address customer & operational needs & innovate on ways to improve customer experience.

This job is no longer accepting applications

See open jobs at rabbitmart.See open jobs similar to "Live Operations Specialist" Hub71.
See more open positions at rabbitmart
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