Jobs at Hub71 startups

Are you ready to join a vibrant community of tech startups that are shaping the future of innovation?

The Hub71 careers portal connects you with the leading startups that are transforming industries at the heart of Abu Dhabi's Global Tech Ecosystem. Explore a diverse range of opportunities with high-potential startups that are scaling globally from the UAE capital.

Background Icon
Search 
jobs
 660
Explore 
companies
 204
Join talent network
Talent
My job alerts

Customer Experience Intern

Thndr

Thndr

Customer Service
Cairo Governorate, Egypt
Posted on May 3, 2025
Apply now

About The Role

We're looking for someone who will be excited to talk (mostly online) to our customers, and provide helpful information, answer their questions and resolve their issues. This person will be the front line of support for customers and their role will be to help ensure that customers are satisfied with products, services, and features.

What You'll Do

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Being able to juggle multiple inbounds from different customers.
  • Acknowledging and resolving customer complaints.
  • Keeping records of customer interactions, comments and complaints.
  • Knowing our products inside and out so that you can answer questions, and make recommendations to customers.
  • Communicating and coordinating with colleagues as necessary.
  • Go the extra mile to ensure customer satisfaction.

What You'll Need

  • Patience, empathy and communication skills.
  • Ability to stay calm when customers are stressed or upset.
  • Quick and enthusiastic learner.
  • Ability to multitask, prioritize, and manage time effectively.
  • Adaptability and accountability.
  • Experience working with customer support is a plus.
  • Finance background is a plus.
  • Uncompromising integrity and strong dedication to professionalism.
  • Strong sense of ownership and responsibility.
  • Excellent verbal and communication skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Fluency of Arabic and English.
  • Fast and accurate typing skills in Arabic and English.

Who Are We?

Thndr was founded with the dream of democratizing investing through smart tech and human design. We make investing accessible to everyone, especially in MENA, where barriers have kept people from building wealth.

On our short journey, we’ve validated that people need what we’re building by having:

  • 3 million app downloads

  • $8.8bn in annualized traded value

  • #1 trading platform in terms of traded value

  • 84% of our users are first-time investors

  • 65% of our users come from outside capital cities

We also launched Rumble, a subscription-based investment recommendations platform, to further empower people with expert financial advice.

At Thndr, we’re looking for people who are excited about our mission and ready to take ownership of their work. If you’re passionate about building something meaningful and want to shape the future of investing in MENA, join us! 🚀

Submit Your Application

You have successfully applied
  • You have errors in applying
Apply now
See more open positions at Thndr
Privacy policyCookie policy