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Call Center Pharmacist



Customer Service
Posted on Tuesday, June 4, 2024

Job Description

Provide quality, efficient and non-judgmental telephone customer service to patients.

Maintains the agreed-on average handling time as defined by Contact Center Management guidelines to ensure ease of accessibility and maintain the agreed-on SL.

Updates the existing database with changes and the status of each patient whenever required and completes call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee to make the right decisions.

Job Requirements

Bachelor's degree in pharmacy.

1 year+ experience in chain pharmacies.

Good in English & Arabic (Written and spoken)

Very good computer skills.