In 2017, our founders started Sarwa due to a lack of financial services offered to most of the world, and out of a need to help empower people in the region to invest in their financial future. Sarwa is poised to continue growing into the go-to platform for people to grow their wealth.
We do this through expert, affordable and easy investing. We're a small team working on the region's first and fastest growing investment and personal finance platform, making investing easy, low-cost and transparent, with a human touch woven into every step of the process.
We are a remote-first team. Where you choose to work is up to you — we have an office in Dubai and Abu Dhabi that you can utilize as often or little as you'd like.
As a Support Engineer, you will play a critical role in improving our user experience, as well as our Operations Team processes through researching, diagnosing, troubleshooting, and resolving product-related problems faced by users. You'll also be responsible for selecting and creating tools and documentation to improve troubleshooting within the company as we scale our team, user base, and processes.
